HIPAA-Compliant IT for Modern Healthcare

Protecting Patient Data with Proven HIPAA-Compliant IT Solutions.

Galaxy IT helps healthcare practices and healthcare-adjacent organizations design, manage, and monitor secure technology environments that align with HIPAA’s Security Rule — explained in plain language your team can understand.

Microsoft 365, Entra ID, & Security Configured and monitored for healthcare.
HIPAA-Aligned Safeguards Administrative, physical, and technical controls.
HIPAA in Plain Language

What is HIPAA and why does it matter for your practice?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting sensitive patient health information. It includes rules for privacy, security, and breach notification — especially when patient data is stored or transmitted electronically (ePHI).

HIPAA at a Glance

HIPAA exists to ensure that patients’ health information is:

  • Kept private and only shared when allowed.
  • Protected from unauthorized access, loss, or tampering.
  • Available when needed for treatment and operations.

PHI vs. ePHI

PHI (Protected Health Information) is any individually identifiable health information — like names, medical record numbers, diagnoses, lab results, or payment details — that can be linked to a person.

ePHI is PHI that is created, stored, or transmitted electronically: email, cloud storage, backups, EHR systems, laptops, phones, USB drives, and more.

Who Has to Follow HIPAA?

HIPAA applies to:

  • Covered entities – healthcare providers, health plans, and healthcare clearinghouses.
  • Business associates – vendors and partners that handle PHI or ePHI on behalf of covered entities (for example, IT providers, billing companies, and cloud services).

Common Risks

For many small practices, the biggest HIPAA risks come from everyday IT issues:

  • Unencrypted laptops, phones, or backups.
  • Weak passwords or shared logins.
  • Staff falling for phishing emails.
  • Old servers, unsupported systems, or misconfigured cloud services.
Security Rule Requirements

Administrative, Physical, and Technical Safeguards

HIPAA’s Security Rule organizes protections into three categories: administrative, physical, and technical safeguards. The goal is to reasonably and appropriately protect ePHI across your people, processes, and technology.

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Administrative Safeguards

Policies, training, and access decisions

How you manage risk and guide your team.
  • Formal HIPAA risk assessments and risk management plans.
  • Security policies, procedures, and incident response plans.
  • Workforce security and background checks where appropriate.
  • Role-based access to systems that contain ePHI.
  • Ongoing security awareness training and phishing education.
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Physical Safeguards

Buildings, devices, and workspaces

How you control physical access to ePHI.
  • Locks, badges, and visitor procedures for sensitive areas.
  • Secure workstations with screen locks and privacy where needed.
  • Device tracking for laptops, tablets, and mobile devices.
  • Secure storage for servers, network gear, and backup devices.
  • Documented procedures for disposing of old drives and equipment.
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Technical Safeguards

Technology and system controls

How your IT systems protect ePHI.
  • Unique user IDs, strong passwords, and multi-factor authentication.
  • Encryption for devices, cloud services, and data in transit.
  • Audit logs and security monitoring for access and changes.
  • Email security, phishing filtering, and data loss prevention (DLP).
  • Reliable backups, disaster recovery, and tested restore processes.
How We Help

Managed IT for HIPAA-Regulated Environments

Galaxy IT acts as your dedicated technology team, helping you design, deploy, and maintain safeguards that align with HIPAA’s requirements — all while supporting the everyday IT needs of your staff.

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Microsoft 365 & Entra ID Management

Secure collaboration in the cloud

  • HIPAA-aligned configuration baselines for Microsoft 365 and Entra ID.
  • Enforced multi-factor authentication (MFA) and Conditional Access policies.
  • Regular access reviews and clean, role-based permissions.
  • Secure Teams and SharePoint workspaces for sharing ePHI internally.
  • Email encryption and Data Loss Prevention (DLP) for sensitive data.
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Cybersecurity & Threat Protection

24/7 monitoring and managed detection & response

  • Sophos MDR and endpoint security across servers, PCs, and laptops.
  • Firewall configuration, maintenance, and log review.
  • 24/7 monitoring for suspicious activity and threats.
  • Phishing filtering and advanced email threat protection.
  • Cybersecurity training and phishing simulations for your staff.
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Backup & Disaster Recovery

Stay resilient in the face of ransomware or outage

  • Tested backup and restore strategies for servers, Microsoft 365, and endpoints.
  • Immutable and off-site backup options to reduce ransomware risk.
  • Documented Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
  • Regular restore tests so you’re not relying on “hope” during an incident.
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Devices, Mobile, & Documentation

Intune, Jamf, Addigy & audit-ready documentation

  • Mobile device management (MDM) for phones, tablets, and laptops.
  • Intune, Jamf, or Addigy management for Windows, macOS, and iOS devices.
  • Standardized security baselines and automated patching.
  • Documentation that supports HIPAA audits and security questionnaires.
Our Dedicated Team Model

One team that truly knows your environment

With Galaxy IT, you’re not just opening tickets into a generic queue. You’re assigned a dedicated team that learns your workflows, your providers, your EHR systems, and your unique risk profile.

That means faster, more accurate support — and smarter long-term planning. We help you make technology decisions that balance usability, security, and compliance over time.

Real-World Impact

What happens when HIPAA and IT don’t align?

Many HIPAA incidents in small and mid-sized healthcare organizations come from simple, preventable IT issues — not sophisticated nation-state attacks.

Examples from small practices

  • A laptop with unencrypted ePHI is stolen from a parked car — triggering a reportable breach, patient notifications, and potential fines.
  • A staff member falls for a phishing email that captures their mailbox credentials, exposing appointment schedules and billing information.
  • A server or NAS holding ePHI is hit by ransomware, and there are no clean backups — forcing costly recovery and downtime.

Common IT mistakes that create HIPAA risk

  • Using shared logins instead of unique user accounts.
  • Running outdated or unsupported operating systems.
  • Not enforcing MFA on email, remote access, or cloud systems.
  • Leaving audit logs unmonitored or disabled.
  • Weak documentation around who has access to what and why.
Documentation matters. During an audit or investigation, regulators don’t just ask “What did you do?” — they ask “Can you show us the policies, procedures, and logs that prove it?”
Our Approach

A clear, repeatable HIPAA-aligned IT process

We combine technical expertise with structured processes so your organization knows where you stand today — and exactly what to do next.

Step 1

Initial Conversation & Discovery

We meet with your leadership and key staff to understand your services, locations, systems, and current pain points. No jargon, no pressure — just a clear picture of where you are today.

Step 2

HIPAA Gap Analysis & Risk Assessment

We review your existing IT environment, policies, and safeguards against HIPAA’s Security Rule requirements. You receive a prioritized list of gaps and recommendations with practical timelines.

Step 3

Implementing Safeguards

We roll out technical controls (MFA, encryption, monitoring, backups), improve physical protections where needed, and help tune administrative safeguards like policies, training, and access control.

Step 4

Training, Playbooks & Documentation

We provide security awareness training, phishing simulations, and clear incident response playbooks. We also help build documentation that supports audits and vendor questionnaires.

Step 5

Ongoing Monitoring & Support

Our team continuously monitors your environment, responds to alerts, patches systems, and supports your staff with day-to-day IT issues — all with a HIPAA lens.

Step 6

Continuous Improvement & Reviews

Threats, technology, and regulations evolve. We schedule regular reviews to revisit your risk posture, update safeguards, and plan roadmap improvements.

Frequently Asked Questions

HIPAA & Galaxy IT: Common Questions

These FAQs are for general information only and are not legal advice. For legal interpretation of HIPAA, consult qualified legal counsel.

Do you sign Business Associate Agreements (BAAs)?

Yes. When Galaxy IT provides services that involve PHI or ePHI on behalf of a covered entity or business associate, we can sign a Business Associate Agreement (BAA) that outlines responsibilities, safeguards, and reporting expectations.

Can Galaxy IT support us during a HIPAA audit or investigation?

We can assist with technical documentation, network diagrams, logs, configuration evidence, and security program overviews. While we do not provide legal counsel, we work alongside your leadership and legal team to demonstrate the safeguards and processes we manage.

Does Microsoft 365 automatically make us HIPAA compliant?

No. Microsoft 365 provides powerful security features, but they must be configured, monitored, and combined with policies, training, and documentation to meet HIPAA’s requirements. We help you design and manage a full program — not just a product.

Do you support EHR and practice management systems?

Yes. We commonly work alongside EHR, practice management, and specialty software vendors to provide secure networks, devices, and integrations. We help ensure the underlying IT environment supports your clinical systems safely and reliably.

Can you help if we’ve already had a security incident?

We can assist with technical containment, forensic review at a technical level, remediation, and improving your safeguards going forward. Legal, regulatory, and notification decisions remain with your leadership and legal counsel.

How often should we review our HIPAA security program?

At minimum, you should perform regular risk assessments and review your safeguards annually or when major changes occur (new locations, systems, or vendors). Many organizations benefit from quarterly or semi-annual security reviews to keep pace with evolving threats and guidance.

Proof in Practice

What Healthcare Clients Say

Names and details kept general for privacy. Use these as placeholders or update with your own case studies.

“Galaxy IT helped our clinic move to Microsoft 365, tighten our security, and document everything in a way our leadership could understand. Our staff feels supported, and our auditors were impressed with the level of detail.” Practice Administrator, Multi-Provider Clinic
“We were nervous about ransomware and phishing. Galaxy IT implemented backups, training, and monitoring so we’re confident that if something happens, we have a plan and the right tools in place.” Executive Director, Behavioral Health Organization
“Their dedicated team model means we talk to the same people who know our systems. They speak ‘human,’ not just ‘IT,’ which has made change much easier on our providers and staff.” COO, Specialty Practice Group
About Us

Galaxy IT: Your Partner in Secure Healthcare IT

Galaxy IT is a managed IT and cybersecurity provider focused on helping organizations simplify technology, strengthen security, and support their teams — with a special emphasis on healthcare and regulated environments.

Our Mission

We believe healthcare organizations should be able to focus on patient care, not passwords, patches, and phishing. Our mission is to provide clear, reliable, and secure IT so your team can do what they do best.

Core Values

Clarity over complexity

We explain options in plain language so decisions are straightforward for your team.

Security by default

We design with HIPAA, real-world threats, and best practices built in from day one.

Partnership, not transactions

We act as an extension of your team, not a one-off vendor.

Continuous improvement

We adapt as threats, tools, and regulations change over time.

Why healthcare organizations choose us

  • Experience supporting clinics, specialty practices, and allied health organizations.
  • Deep expertise in Microsoft 365, Entra ID, and modern security tooling.
  • Structured processes for HIPAA-aligned assessments and remediation.
  • Dedicated team model for consistent, high-trust relationships.
Microsoft 365 & Entra ID Sophos MDR & Endpoint Security Intune / Jamf / Addigy Backup & DR Planning
Next Steps

Talk with Galaxy IT about your HIPAA & IT strategy

Ready to review your current environment or plan a migration? Use the scheduling link or the form below to start the conversation. Please do not send PHI through this website.

Schedule a consultation

Use our scheduling link to pick a time that works for you:

Open Scheduling Link

Simple intake form (no PHI): If you prefer, you can also use the short intake form on this page to share basic contact details only (no patient information).

Contact details

Phone: 801-200-5000

Email: info@galaxyit.com

We’ll respond with next steps and, if helpful, schedule a deeper HIPAA-focused IT review with your leadership team.

A simple intake form (no PHI) is available to the right if you’d rather start by sending basic contact info online.

Simple intake form (no PHI)

Please do not include any Protected Health Information (PHI) or ePHI in this form.